OpenClinica’s support team is available from 8 am – 6 pm Eastern. Monday through Friday.*
Log into your personalized customer portal and submit a ticket.
Phone: +1 617-621-8585 (select option 5)
Toll-free: (800) 821-0413 (US, PR, and Canada)
If you are a registered, supported user, you can email us at support@openclinica.com.
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Create a
RequestPlease login to OpenClinica.com to access information, documentation, support, and more.
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View a
RequestHave an open request you’d like to check on?
No problem!
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Regulatory
ResourcesView the OpenClinica Documentation and Training Site for all your regulatory needs.
View OpenClinica Documentation
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OpenClinica Documentation and Training Site
Obtain reference information for users of OpenClinica EDC software.
Download Guide -
OpenClinica Technical Guide
Get technical information about OpenClinica’s API and more.
Download Guide -
OpenClinica Participate User Guide
Derive reference information on the OpenClinica Participate ePRO solution.
Download Guide
*Please note that if you are seeking support and your login page reads “OpenClinica Community” in the lower right corner, the support team will not have any information on your study or your account. Please contact your CRA, data manager, or study manager for assistance.